A petition has been filed before the Kerala High Court seeking directions to be issued to Indigo Airlines to take action against Malayalam cine actor Vinayakan for allegedly abusing a co-passenger who was waiting to board a flight operated by the airline.
The plea was moved by the co-passenger who was allegedly abused by Vinayakan while he was waiting to board an Indigo flight at Goa airport.
The petitioner claimed that he was watching a video while waiting to board the flight, when Vinayakan, who was boarding the same flight, started to abuse him while accusing him of shooting the actor’s video.
The petitioner contended that even though he explained that he did not take any video and told the actor if he wishes he can check his phone, Vinayakan kept on abusing him.
The court after going through the plea directed the petitioner’s counsel to implead Vinayakan as a respondent in the petition.
The petitioner further pointed out that “deeply upset” with the events, he approached the airline, but did not get a positive response from them and then filed a complaint before the Deputy Secretary of Ministry of Civil Aviation through the Airsewa portal.
That too did not make much headway as it was closed with a reply from the Customer Experience Expert of Indigo Airlines, that they have limited role once the passenger is off the flight.
It was after that the petitioner approached the High Court seeking a direction to Indigo Airlines and Deputy Secretary of Ministry of Civil Aviation to consider his compliant and representation within a time frame to be fixed by the court.
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